Privacy Policy

1. Who We Are 

Pillbie is a medication reminder application and smart dispenser company. Our website address is: https://pillbie.me. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our app. 

For any questions about this Privacy Policy, contact us at:
Email: support@pillbie.me

2. Data Controller 

Pillbie is the data controller in accordance with the EU General Data Protection Regulation (GDPR) for all data collected through our services and website. 

3. Personal Data We Collect 

We may collect and store the following personal data:

  • Name and email address (if provided via contact forms or comments).

  • Device identifiers and IP address.

  • Any personal information voluntarily entered through contact forms, blog comments, or app usage.

  • Application data such as medication schedules and reminders (stored but not used for any purpose other than functionality).

We also collect anonymized usage data through analytics tools to help us improve our services. This includes information such as:

  • Date and time of access

  • Operating system

  • Type of device and browser

  • Quantity of data transmitted

  • IP address (anonymized) 

4. Purpose of Data Collection 

We collect data to:

  • Operate and maintain the website and app.

  • Understand user interaction via analytics.

  • Respond to inquiries submitted via contact forms.

  • Allow app functionality (e.g., reminders, settings sync).

We do not use personal data for marketing purposes. Data stored for functionality is never shared or repurposed. 

5. Comments 

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. 

6. Media 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website. 

7. Cookies 

This website uses cookies. Cookies are small text files that are stored on your device via your web browser. Cookies allow us to make our website user-friendly. Most cookies are automatically deleted after your session ends. Some may persist to improve site functionality. 

We use CookieHub to manage cookie consent and compliance. Types of cookies used:

  • Necessary cookies – Required for site functionality.

  • Analytical cookies – Help us understand user behavior via services like Google Analytics.

  • Marketing cookies – We do not currently use these.

You can control cookies via browser settings. Disabling them may limit some features. 

8. Analytics and Third-Party Services 

We use third-party services for analytics and functionality improvement, including:

  • Google Analytics: Helps us understand how our site is used. Data is anonymized and processed in compliance with GDPR. You can opt-out via Google’s browser add-on.

  • Meta/Facebook Pixel: May be used for aggregated tracking purposes.

  • YouTube: For embedded video content.

  • AdRoll and Reddit: For advertising and performance tracking (if applicable).

These third-party providers may store cookies or collect usage data across sessions. 

9. Embedded Content 

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. 🧩🌐📥

10. How Long We Retain Your Data 

  • For users that register or comment, we store the personal information they provide.

  • Analytics data is retained for up to 26 months.

  • Contact form submissions and other voluntary entries are kept only as long as necessary for the intended purpose.

  • If you unsubscribe or delete your account, we delete your personal data accordingly. 

11. Your Rights 

Under the GDPR, you have the following rights:

  • Access to your data

  • Rectification or deletion

  • Restriction or objection to processing

  • Data portability

  • Right to lodge a complaint with a supervisory authority

Requests to exercise these rights can be sent to support@pillbie.me. 

12. International Data Transfers 

Some data may be processed outside the EU/EEA by third-party services (e.g. Google). We ensure appropriate safeguards such as Standard Contractual Clauses are in place where applicable. 

13. Data Protection Officer 

We have appointed a Data Protection Officer (DPO). For privacy-related inquiries, please contact:
Email: privacy@pillbie.me 

14. Changes to This Policy 

We may update this Privacy Policy occasionally. The latest version will always be available on our website. 

Disclaimer: This privacy policy is intended to inform users about how data is handled on our website and app. While we take privacy seriously and align with GDPR, this document does not constitute legal advice. For specific legal concerns, please consult a qualified professional.